GT Global Reach

As a Relocation Management Company offering global services, your clients’ need to be certain that your service delivery consistently meets their assignees’ demands across all locations.  It’s inevitable that, during the course of an assignment, employees will have questions about policy, benefits and entitlements and will be looking for timely answers. These aren’t easy to find when assignees have to connect with an RMC representative or an HR Manager who is in a different country and timezone.  Slow response times can cause anxiety and frustration for assignees and create a perception that your RMC doesn’t have the local representation needed to support them.  That frustration can turn to annoyance and that can lead to complaints that you just don’t need.

GT Global Reach offers a solution. Who better to represent you than a trained GT professional?  Our locally-based Destination Consultants can become your representatives. Carefully recruited from within our own teams and comprehensively trained in your and your clients’ policies, our DC’s  will become the go-to person for assignees for questions such as, "Why isn’t my shipment here?" "Where can I take local language lessons?" or "How do I apply for an extension?" Now, when an employee has a question, they can contact your local representative for instant and accurate information by phone, e-mail or in person.

Our DCs are consummate professionals who will be thoroughly briefed about your business, its culture and policies. They will keep your portal up-to-date with notes about any issues or questions they deal with so you are always in the loop. GT can even supply you with a dedicated local phone number answered in your company’s name.